A remote software support service is available for advanced technology equipment, where it is essential to have support on the processes involved in using the machine.
It is possible to activate a remote service for specific equipment, which, through an internet connection and dedicated devices, allows to:
- Support the operator when using the machine;
- Resolve any problems caused by user processes and/or external factors;
- Support the customer in analyzing any anomalies due to external factors;
- Monitor the status of the refrigeration system;
- Analyze the status of the machine;
- Manage any changes in functional parameters.